Privacy

Most pages on this site set one third-party cookie, from Meta, so that we can show advertising to people who have visited. It records that a browser visited a page. It does not record who you are, and we do not combine it with anything else.

Three pages are excluded. There is no tracking of any kind on harm reduction, on the questions page, or on the page about the molecule, because what someone reads there is closer to health information than we are willing to send anywhere. A fourth page is excluded for a different reason. It is only ever shown to someone whose application has stopped, and we will not send that fact anywhere.

It also does not run for visitors in the United Kingdom, the European Union, or the wider European Economic Area.

There is no other analytics on this site. We do not know how long you spent here or what you read.

You can refuse it. Most browsers block third-party cookies in their settings, and Meta's own opt-out is available directly. Blocking it changes nothing about how this site works for you.

There is a chat window on the contact page, and nowhere else. It comes from LeadConnector, the company behind the system we use to manage applications. If you type into it, what you write goes into that system along with any contact details you give, and it stores data in your browser to keep track of the conversation. It is there because the registration that lets us send text messages requires a live chat channel on the site. It does not load at all for visitors in the United Kingdom, the European Union, or the wider European Economic Area.

The application form is hosted by Typeform, on a separate website. When you click through to it you are leaving this site, and the cookie above does not follow you there.

It asks for your name and contact details, what you have already tried, whether you have taken a psychedelic before, and in your own words what is happening in your life. People often write health information into that last answer without being asked to. We treat whatever you write there as health information regardless.

Where it goes. Into GoHighLevel, the system we use to manage applications and to contact you about yours. The physician does not see your application. If you book a call, Calendly receives your name, email address and phone number so the invitation reaches you.

Medical screening is separate. It happens later, with the physician, after a conversation. That is where the health questions are actually asked, and those answers stay in Typeform rather than going into our client management system.

Where none of it goes. We do not sell it. We do not use it for advertising. We do not pass it to Meta or to any advertising platform. There is no tracking of any kind on the application form. Nothing about your health leaves the places named above.

Email and text messages. If you apply, we will email you about your application. The form also asks for a phone number and whether we may text you at it. If you say yes, we use it to arrange and confirm your call, and for nothing else. We do not send you marketing messages. Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help. Saying no does not affect your application, and you are not added to a marketing list either way.

Payment. If you proceed, the deposit and the balance are taken by Stripe, who hold your card details. We see the last four digits and the name on the card, and nothing more.

If you apply and are not accepted, we delete your application within twelve months.

If you become a client, we hold your records for seven years.

Medical intake records are different. They are the record of a clinical assessment, and we keep them for sixteen years from the last entry, whether or not you were accepted.

If you are accepted, a separate agreement governs your participation, including recording and consent. That agreement is provided before you sign anything and is not summarised here. Ask us for it at any point.

What happens on the day — who is in the room, what is recorded, who can access it — is set out on harm reduction.

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Write to hello@awakenwith5.com and we will respond within thirty days.

Deletion has one limit worth stating. Medical intake records are kept for the period above, and we cannot shorten it at request.

Awaken with 5 operates from Kelowna, British Columbia. Information is held in Canada and the United States, depending on the service.

If this changes, the date at the top changes. We will not make a material change quietly.